Are services monitored and is there a status dashboard?

EBERTLANG and its partners monitor 24/7 all important system parameters such as disk space, memory consumption, CPU loads, services or applications, traffic and connectivity (PING). In addition, the service URLs used by the customers are monitored. For all critical messages, a system status notification is sent to https://status.ebertlang.com.

All system statuses and updates are displayed only after close examination. 

Using the EL mailarchive instance URL you can find out on which cluster your installation is located.